Privacy policy

Privacy Policy

Last updated: May 10, 2026

Mirellis, operated by Lambda Lifestyle Private Limited (“Mirellis”, “we”, “our”, or “us”), values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and share your information when you visit or make a purchase from our website, interact with our services, or communicate with us.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

Payment Information

Payments are securely processed through trusted third-party payment providers. We do not store your complete card or banking information on our servers.

Order & Transaction Information

  • Products purchased

  • Order history

  • Shipping details

  • Returns and exchanges

Device & Usage Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referral sources

  • Cookies and analytics data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Review and manage participation requests, product experience initiatives, and related communication

  • Deliver products and updates

  • Provide customer support

  • Improve website functionality and shopping experience

  • Prevent fraudulent activity

  • Send important order-related communication

  • Share marketing or promotional communication where permitted

We may also use analytics tools to better understand how visitors interact with our website and improve the overall experience.

3. Marketing Communication

If you subscribe to our newsletter or marketing communication, we may send:

  • Product updates

  • Ritual and wellness content

  • Offers and announcements

You can unsubscribe at any time using the unsubscribe link included in our emails.

Participation in experience initiatives does not automatically subscribe users to ongoing marketing communication unless explicitly consented to separately.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance

  • Understand visitor behavior

  • Personalize experiences

  • Support analytics and advertising

You may disable cookies through your browser settings, though certain parts of the website may not function properly.

5. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only where necessary, including:

  • Shopify (our ecommerce platform)

  • Payment gateways

  • Shipping and logistics providers

  • Analytics and marketing platforms

  • Customer support tools

These providers only receive the information necessary to perform their services.

6. Shopify

Our store is hosted on Shopify Inc., which provides the ecommerce infrastructure enabling us to offer our products and services.

Your information may be processed through Shopify and its affiliated services in accordance with Shopify’s own privacy practices.

To learn more, please visit:
https://www.shopify.com/legal/privacy

7. Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, disclosure, or alteration.

However, no online transmission or storage system can be guaranteed to be completely secure.

8. Retention of Information

We retain personal information only for as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Meet legal or regulatory obligations

  • Resolve disputes

  • Enforce our policies

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent for marketing communication

To exercise these rights, contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external platforms.

11. Children’s Privacy

Our website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

12. International Users

Your information may be processed or stored outside your country of residence through our service providers and ecommerce infrastructure partners.

By using our services, you consent to such transfers where permitted by law.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Updated versions will always be posted on this page with the revised effective date.

14. Contact Us

For questions regarding this Privacy Policy or your personal information, please contact:

Lambda Lifestyle Private Limited
Ground Floor, Shop No. 4
Mankdola Garhi Harsaru Road
Village Kankrola
Gurugram, Haryana 122505
India

Email: contact@lambdalifestyle.com